Orders Without Personalisation
Orders for garments not requiring personalisation (i.e. embroidery or printing) will usually be despatched on the second working day after your order is placed if placed by 10am. Please allow up to 5 working days for delivery.
Occasionally, demand outstrips supply and we may be out of stock of one or more items that you have ordered. In this event, you will be offered an alternative, or your order may go on "Back Order" or you may cancel the order if you prefer. We will contact you to discuss your order if necessary.
Orders With Personalisation
Orders for garments that require embroidery or printing will usually be despatched within 14 working days of your order being placed. However, outside of busy periods, it is possible that we can despatch your order sooner.
If there are any problems with your order, you will be contacted immediately.
Delivery Method - UK Mainland & Northern Ireland.
Your order will be despatched via Parcelforce or Royal Mail depending on what service you choose in the checkout.
Signature on Delivery Courier deliveries will require a signature on receipt.
What if you are not in? If you are not in at the time that the courier calls, a card will be left with contact details. By arrangement with your local courier and depending on your postcode, re-delivery can be attempted in the evenings or on Saturdays.
Delivery Method - Outside of UK
Your order will be despatched via international courier or Air Mail.
You will be required to sign for receipt of your order.
Please allow up to 25 working days from date of despatch for your order to arrive.
