Garment Personalisation

Need embroidery in additional positions?

For example, if you require an embroidered logo on the left breast and the right sleeve of the same garment, please split this order into two parts.

First, enter the number of garments and then select "Left Breast" as the position before clicking the "Add to Basket" button in Step 3.

Next, return to the appropriate page by selecting Embroidered Logo, from the View Basket page. Then, repeat the above process, but this time select "Right Sleeve" as the position.

Then lastly, proceed through the checkout where you will find a field for additional comments. Please enter a note here to specify that the two embroidered logo items are meant for the same garment(s).

If in any doubt, please do not hesitate to contact us.

Please remember that only one item of personalisation is free on the same garment. When returning to the Embroidered Logo order page, please select our Standard (paid-for) Service for your second piece of embroidery

Express Service

Our Standard Service is to despatch personalised garments within 14 working days. (However, during quieter times of the year we can often despatch sooner than this).

If you would like your order to be guaranteed despatched sooner than our standard service, tick the Express Service checkbox. Your order will then be ready for despatch within 5 working days, subject to stock. An additional charge of £35 + VAT will be added to your order as you progress through the checkout.

In the unlikely event that we fail to despatch your order within 5 working days, the Express Service charge will be refunded. Please note that the cost of the personalised garments themselves cannot be refunded in this unlikely event.

Artwork Format

Please email your artwork to us at artwork@workwearhouse.co.uk in any of the following formats:

Logo Setup

To be able to embroider your logo onto your garments, we first have to "digitise" your logo so that our embroidery machines know how to stitch your logo. This is done using special software which reads your logo in whatever format you give it to us in (i.e. a Jpeg or PDF file ideally) and creates a digitisation file (or "setup disc").

We only have to do this setup once. Therefore we only ever need to charge you once for the setup (as we keep your digitised logo setup on file). If you have had us embroider your logo in the past, you do not need to pay for the setup again. You also do not need to send us your artwork again, unless you have had us embroider multiple logos in the past and we need to clarify the logo to be embroidered on this particular order.

If this is the first time that you have ordered Logo Embroidery from us, please tick the "Sending us Artwork" checkbox. This will add the one-off setup fee of £35 + VAT to your order total.

Please email your artwork to us at artwork@workwearhouse.co.uk. Alternatively, you can send a paper version of your logo to us in the post.

Standard Fonts for Embroidered Lettering

These are our standard fonts for embroidered lettering. If you have another font in mind for your personalised garments, please feel free to call or email us. We are able to embroider in most fonts

Standard Colours for Embroidered Lettering

Below is a sample of the colours we offer as standard. If you need a different colour, please call or email us as we can match any colour you require.

Colours shown are approximate and for guidance only.

Enter Required Text

Enter the text you require, up-to 3 lines, exactly as you would like it to appear. Consider whether you want the first letter in a word or line to be a capital or whether you want all of the text to be lower or upper-case.

Use the Additional Info field to tell us about any special requirements. For instance, you might want to specify a different colour to be used on each line. Please use this field to tell us of anything that you think will be useful to ensure that we do the embroidery exactly how you want it.

When you have entered your text, click the Next button for the next step where you will be asked for quantity, colour of thread, position and the font.

Standard Colours for Printed Lettering

Below is a sample of the colours we offer as standard. If you need a different colour, please call or email us as we can match any colour you require.

Need printing in additional positions?

For example, if you require printed text on the left breast and the back centre of the same garment, please split this order into two parts.

First, enter the number of garments, the text to be printed and colour and then select "Left Breast" as the position before clicking the "Add to Basket" button in Step 4.

Next, return to the appropriate page by selecting Digital Transfer Printed Text, from the View Basket page. Then, repeat the above process, but this time select "Back Centre" as the position.

Then lastly, proceed through the checkout where you will find a field for additional comments. Please enter a note here to specify that the two printed text items are meant for the same garment(s).

If in any doubt, please do not hesitate to contact us.

Please remember that only one item of personalisation is free on the same garment. When returning to the Printed Lettering order page, please select our Standard (paid-for) Service for your second piece of printing.